On this page, you will find answers to frequently asked questions about the Check-in System. Whether you want to know how to create events, manage tickets, or track statistics, everything is clearly explained here. This handy guide will quickly get you started with frequently asked questions about Inchecksysteem. Is your question not listed? Feel free to contact us, we are happy to assist you!
To create a new event, go to the event overview and click on “New Event.” Fill in the required information and click “Create.”
The mandatory fields are: event name, start date, end date, organization name, and location.
Find the event in the overview and click on the pencil icon to open the edit page. Modify the desired information and click “Save.”
Go to the event overview and click on the pencil icon of the event to view all details and settings.
Click the delete icon next to the event you want to delete. Confirm the action in the pop-up to remove the event.
Go to the event’s edit page and click “Add Ticket.” Fill in the ticket information and click “Create Ticket.”
Find the ticket you want to duplicate and click on the orange “Duplicate” button. Confirm the action in the pop-up.
Go to the ticket overview and click “Delete” next to the duplicated ticket to remove it.
Scroll down to the “Extras” section on the event’s edit page and click “Add Extras.” Fill in the details and save the extra.
Go to the event’s edit page, click “Change Shop Order,” and use the dropdown menu to adjust the order.
Please note that changes will only be visible in the shop once they are made live or updated.
While creating or editing a ticket, you can upload a background image under the “Ticket Background” section.
Click on the three dots under the event name, select “Participant Tickets,” and click the orange “Import” button. Upload your CSV file.
Use the filter options on the participants page to search for specific tickets based on status or name.
Click on the chart icon next to the event in the overview to access the statistics page.
Go to “Discount Codes,” click on “Create Discount Code,” fill in the information, and click “Save.”
Go to “Scheduled Emails,” click on “Schedule New Email,” fill in the details, and click “Create.”
Find the email template in the list, click the trash icon, and confirm the deletion in the pop-up.
You cannot offer paid extras or adjust prices. Link a Mollie account via the profile page to resolve this issue.
Linking Mollie to your Inchecksysteem account:
Link Mollie Account to Event
Here’s how to create a Mollie.com account:
Step 1: Go to the website
Step 2: Register your email address
Step 3: Create a password
Step 4: Enter your company details
Step 5: Verify your identity and bank details
Step 6: Set up payment methods
Step 7: Complete your account settings
Step 8: The approval process
The approval process for a Mollie account can vary, but in most cases, it takes 1 to 3 business days to fully verify and approve your account. This depends on several factors:
You will receive a notification once your account is fully approved and ready for use. Until then, you can explore the dashboard and some features, but receiving payments will only be possible after verification.
Product and Ticket Information:
Date and Location of the Event:
Payment Processing:
Access Rights and Zones:
Ticket Layout and Personalization:
Communication and Confirmation Emails:
Make sure your browser has access to the camera, and check if your camera is properly connected and functioning.
Inchecksysteem takes care of all the technical aspects of your event, giving you more time to focus on other important tasks such as growing your event.